Privacy Policy

Business Spotlight (“Business Spotlight”, “we”, “us” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, request a Business Spotlight, communicate with us, or otherwise interact with our services.

1. Who We Are

Business Spotlight is an Australian business providing AI-hosted business spotlight content and related creative services.

2. Personal Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name
  • Business name
  • Email address
  • Phone number
  • Website or Instagram profile
  • Information about the product, service, offer, event, launch or story you want to feature
  • Your preferred AI host
  • Information you provide in enquiry forms, messages or communications
  • Information you provide later in connection with a Business Spotlight, such as images, logos, videos, documents or other business materials
  • Technical information such as IP address, browser type, device information, referring pages and website activity

We only collect information that is reasonably necessary for our business activities and the services we provide.

3. How We Collect Information

We may collect personal information when you:

  • Submit a form on our website
  • Request to have your business featured
  • Contact us by email, phone or social media
  • Communicate with us about a project or enquiry
  • Provide information or materials for a Business Spotlight
  • Browse or interact with our website

We may also receive information through third-party services used to operate our website, forms, analytics, email delivery, hosting or other business systems.

4. Why We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Review Business Spotlight submissions
  • Contact you about your enquiry or feature request
  • Understand your business and the content you want featured
  • Create, edit and deliver Business Spotlight content
  • Communicate with you about projects, services and related matters
  • Publish approved spotlight content on Business Spotlight channels, including social media
  • Improve our website, services and user experience
  • Maintain website security and prevent misuse
  • Keep records and comply with legal obligations

We will not use your personal information for unrelated purposes unless permitted or required by law.

5. Business Spotlight Content

If you engage us to create a Business Spotlight, we may use the business information and materials you provide to create the agreed content.

Where content is approved for publication, the relevant business information, images, videos, logos, names or other materials may appear in the published spotlight and associated promotional content.

We will not assume that materials supplied to us are automatically approved for public use. Where appropriate, we may confirm publication requirements with you.

6. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide our services.

This may include disclosure to:

  • Website and hosting providers
  • Email and communication providers
  • Form and customer-management platforms
  • Analytics and website technology providers
  • Creative, production or technical service providers
  • Professional advisers
  • Government agencies or other parties where required or authorised by law

We do not sell your personal information as a standalone product.

Some service providers we use may be located outside Australia or may process information overseas. The countries involved may vary depending on the technology providers we use.

7. Cookies and Analytics

Our website may use cookies, pixels, analytics tools and similar technologies to:

  • Keep the website functioning properly
  • Understand how visitors use our website
  • Improve website performance and user experience
  • Measure marketing and advertising activity

Third-party services may collect information about website activity in accordance with their own privacy policies.

You can adjust cookie settings through your browser. Some website functions may not work correctly if certain cookies are disabled.

8. How We Store and Protect Information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include appropriate access controls, secure hosting, account protection and other technical and organisational safeguards.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for business administration, dispute resolution, legal obligations or other lawful purposes.

When personal information is no longer required, we may securely delete, destroy or de-identify it where appropriate.

10. Access and Correction

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact us using the details below.

We may need to verify your identity before processing an access or correction request.

11. Privacy Complaints

If you believe we have handled your personal information incorrectly, please contact us first so that we can investigate and respond.

Please provide enough information for us to understand the issue, including relevant dates and details where possible.

Privacy contact:
Email: hello@businessspotlight.com.au

We aim to respond to privacy complaints within a reasonable period.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal obligations or information-handling practices.

The latest version will be published on this page with an updated “Last updated” date.